all products supplied by Avens scientific company have a Guarantee for a certain period. Also, in order to gain confidence and customer satisfaction, warranty and services are fully provided. These services include the following:
In order to achieve this goal, by organizing the after-sales service team, it is ready to serve its valuable customers in order to provide optimal services to the buyers of its products.
One of the important goals of Avens scientific company is to strengthen the after-sales service department as much as possible in providing service to consumers at the highest level and in the best possible way so that our valuable customers can get decent services in the shortest time.
All products supplied by Avens scientific company have 10 years of after-sales service by the technical team of this company.
If the guarantee period of the product has expired or the product does not have guarantee conditions for any reason, the costs of services and parts will be charged to the customer based on the tariff for non-guarantee services and parts.
Regarding the issue of product guarantee, performing some services or replacing some parts of the product is not included in the guarantee and is done outside the guarantee. These cases include defects that are caused by incorrect use or depreciation of the product, or are part of the decorative and consumable parts of that product.
Services and maintenance of laboratory equipment
In order to increase the service to our dear customers, this company is ready to carry out specialized repairs of all the sold equipment in the best possible way with the help of its experienced technical staff.